Return Policy
Please be advised that Mogu Mark operates a no returns policy due to the customized nature of our products. If you received a defective or incorrect item we will replace it as fast as possible. Please rest assured to buy.
Cancellations: Before Product Received
We are sorry that we currently do not offer order cancellations because we want to ensure that our customers receive their products as quickly as possible. Once an order is placed, we start production right away to get your item to you promptly. We handle our customers' orders with great care and strive to provide the best products possible. Our products will not disappoint you, so please feel confident in making your purchase.
Refunds: After Product Received
As your order is specific to the pet photos that you provided, we do not offer refunds. All sales are final. Note that all designs are sent to customers for approval before printing. This ensures you are happy with your art before it is printed.
